Addonics Sales Department

Welcome to the Addonics Sales department where you can submit a question to our sales specialists by creating a support incident. We will do our best to reply to your incident within 24 hours except weekends and holiday. You can view online the status of your support incident, along with it's updated information as well as replying to the same ticket on further questions that you may have.

An email will be sent to your email address notifying you when an incident has been responded to. Please check your spam folder in case your spam filter blocks the notification email.


Question for our Sales Specialists Retrieve an existing incident


All technical questions, please go to our technical support page. For repair or warranty service, please use the Returns Authorization Form. Thank you!

Please note that Addonics does not manufacture the CCTV system or model ANDVR4-500. This product is sold by Maplin Electronic in UK and the company that manufactures this CCTV system is using Addonics name to market the product without our authorization.

For emergency data recovery solutions, please click here for more information.