Technical Support Hot-Line: 408-433-3855
email: Tech Support query form
Fax: 408-433-3898

We no longer offer phone support for products that are more than 2 years old. Please email us and we will answer your questions as soon as possible.

If prompted to leave a voicemail when you call our tech support hot line, please leave

• Your Name
• Phone number with Area Code
• Best time for us to call
• Model Number (tpically starts with AE, AD or AA)
• Operating system you are using
• Brief description of the problem.