Pocket CD-RW (AEPCDRW4X, AEMCDRW8X) or
Mobile CD-RW (AEMCDRW2X, AEMCDRW4X, AEMCDRW8X, AEMCDRW12X, AEMCDRW16X)

Important Reminder for Pocket CDRW: Must Use the Power Adapter All the time and the switch at the back of the unit must be set to AC/DC side.

1. Why I don't need to install driver for Windows 95 and 98?

   Our device is Plug and Play in the Windows 95 and 98 environment. When you plug the card into the slot, Windows 95/98 will recognize the card inserted and driver will be installed automatically. There will be no additional driver needed. Our PCMCIA driver is for DOS, Windows 3.x and Windows NT only. If you installed the driver under Windows 95/98 by mistake, you will need to "rem" our those additional lines in the "config.sys" file.

2. The CD would not fit into my CDROM tray. Or, the CD would not stay in the tray.

   Make sure the CD is snapped into the tray holder. You don't just lay the CD in the tray. The tray need to hold the CD well before it will spin and read correctly.

3. How do I obtain a new driver to replace with my old driver?

   Go to http://www.addonics.com/support/download/ and all of our new drivers are in this site. You can download any one of them. Make sure you realize that the driver you download is in "zip" format which you will need to unzip the file before installing. If you have "winzip" program in you system, you can unzip the file by double click on the file icon. If you don't have a "winzip" program in your system, you can go all the way down on the download page and download the file "pkunzip.exe". Follow the direction closely to unzip the file. You need to copy all the unzipped file to a empty floppy and keep the disk for future use.

4. I need to use my computer's recovery CD. How can I use my CDRW to do the recovery.

   Most recovery CD's are written to use the computer manufacturer's CD-ROMs. You may not be able to directly use there recovery process step by step. If you are unable to, please refer to the manual installation and contact your computer's manufacturer to get 3rd party recovery instructions

5. When I boot and try to access the CDRW in DOS I get a CDR101 error message.

   This means an error was reported by the device driver. The most likely causes is an open door, or the disc is not being up to speed. Check the following items when you receive this error:

   a. Make sure that an audio disc is not in the drive

   b. Check the internal flat ribbon cable to make sure it is properly connected

   c. Move the CDRW device driver and MSCDEX.EXE statement to the end of the CONFIG.SYS and AUTOEXEC.BAT files or

   d. Move the CDRW device driver and MSCDEX.EXE statement to the beginning of the CONFIG.SYS and AUTOEXEC.BAT files.

   e. Clean boot the system

6. When I boot and try to access the CDRW in DOS I get a CDR102 error message.

   The EMS memory possible is corrupt. You need to reboot the system.

7. When I boot and try to access the CDRW in DOS I get a CDR103 error message.

   The disc needs to be in High Sierra format. Other CD-ROMs are not recognizable by MSCDEX.

8. When I boot and try to access the CDRW in DOS I get a CDR104 error message.

   The door of the CD-ROM is open. Make sure that the door is closed and reboot the system.

9. When I boot and the MSCDEX.EXE tries to load I get the error message "Incorrect DOS version".

   MSCDEX does not work with DOS Versions 1.x or 2.x

10. When I boot it read that the CDRW was not found, cannot find MSCD000

    a. Try booting the with the CDRW in the other socket.

    b. Using a test editor, change the line in the CONFIG.SYS that reads

    DEVICE=C:\PCMIDE\STATPCDM.SYS to read DEVICE=C:\PCMIDE\STATPCDM.SYS /Q0

    c. Try booting with the CDRW in the other socket

    d. Try booting with the power adapter attached to the CDRW in all sockets.

    e. The enabler cannot properly load the socket on the computer. You will need to contact the manufacturer to assist you on loading the DOS Card Services for your computer.

11. How do I install my operating system using the CDRW?

    Since most installation disks do not have PCMCIA support you will need to install your operating system a little differently. You will need to load the CDRW using DOS. Either install the CDRW on the hard drive or use a BOOTDISK. To install the CDRW to the hard drive, please refer to the installation instructions. To create a bootdisk, please refer to "Creating a Bootdisk."
    Once you have the CDRW loaded copy the corresponding directory from the CD to the hard drive and install the operating system from the hard drive.

    Make a directory on the hard drive (md 'DIRECTORY NAME' ie. Md win)

    Go to the CD-ROM. You will want to change directories to the corresponding operating system (CD 'DIRECTORY NAME' ie. Cd win)

    Windows 95 - WIN95
    Windows 98 - WIN98
    Windows NT4.0 - I386
    Windows 2000 - I386

    Type in Copy *.* c:\'DIRECTORY NAME' ex. Copy *.* c:\win)

    Go to the hard drive (c: ) and change directory( CD 'DIRECTORY NAME ie. Cd win)

    Type in the corresponding command to begin the install of the operating system.

    Windows 95 - SETUP
    Windows 98 - SETUP
    Windows NT4.0 - WINNT /B
    Windows 2000 - WINNT /B

12. How do I create a DOS BOOTDISK?

    Please follow the steps below in order.

    1. You will need to create a bootable floppy disk. From the DOS prompt type in

    FORMAT /S A:.

    2. Copy the MSCDEX.EXE to the floppy disk. This file is a MICROSOFT copyrighted file. You can find it on any Windows computer and on Windows installation floppy disks.

    3. Download BOOTDISK.EXE from the drivers page and copy it to the floppy.

    4. Execute BOOTDISK (Either double click on BOOTDISK or at the

    A:\ prompt type in BOOTDISK.

    5. Restart the computer with the floppy disk inserted.

13. During the installation of the DOS drivers ( DOSSETUP ), it loops into a circle and won't install.

    During the installation, enter the source and destination. When you have to select the device to install, highlight CD-ROM and hit the SPACE BAR to select the driver. A block will appear next to CDROM. Hit ENTER to proceed and the installation will complete.

14. MSCDEX tries to load but I get a "File not found" error message.

    Make sure that there is a copy of the MSCDEX.EXE in the C:\DOS directory. If not, copy the MSCDEX.EXE into that directory or using a text editor, change the path in the AUTOEXEC.BAT for the MSCDEX.EXE to the correct one on the computer.

15. I'm having trouble installing and would like to manually install the drivers.

    You will need a text editor. Create/Edit the following files with the corresponding drive lines for each file.

    AUTOEXEC.BAT

    <DRIVE>:\<PATH>\MSCDEX.EXE /D:MSCD000

    For example:

    C:\DOS\MSCDEX.EXE /D:MSCD000

    CONFIG.SYS

    DEVICE=<DRIVE>:\<PATH>\PCMI80CL.SYS /QA

    DEVICE=<DRIVE>:\<PATH>\STATPCDM.SYS /D:MSCD000

    For example:

    DEVICE=C:\PCMIDE\PCMI80CL.SYS /QA

    DEVICE=C:\PCMIDE\STATPCDM.SYS /MSCD000

    Once you have the files created. Make sure to copy the files to the destination that matches the paths in the AUTOEXEC.BAT and CONFIG.SYS

16. I have a newly formatted drive with nothing on it, how can I load my CDRW.
    
    Please follow the instructions for "Creating a BOOTDISK" or "Manual Instructions"

17. How do I play audio CDs with my CDRW.

    Download the latest Media Player from http://www.microsoft.com/windows/windowsmedia and use the software to play audio songs.

18. I have a drive letter but the drive isn't accessible.

    Please attempt each step that applies

    1. Try loading the CD-ROM in the other socket

    2. Confirm that you are using the latest drivers

    3. Make sure that the power cable is attached to the CDRW

19. I've lost or need the power cord for my CDRW.

    You can replace it with a standard computer power cable (monitor/tower) available at any local computer supply store.

20. I've lost or need the PC-Card for my CDRW.

    You can order a power cable by calling sales for part # APCMCIA

21. How can I use my CDRW with my computer's recovery CD from the computer manufacturer?

    You will need to setup the CD-ROM in DOS. Please refer to "Creating a BOOTDISK" or "Manual Installation". Once you get the CD-ROM to install in DOS, please refer to the 3rd party instructions provided by you computer's manufacturer.

22. I get a fatal exception on ESDI.VXD when I try to use the CDRW.

    It is a known problem in Windows 95. You will need to go to Microsoft's page and look up the article Q153471. The patch file to download is called REMIDEUP.EXE.

23. I get the error message "Can't get IO address" when I boot.

    You have a DOS card service loading in the CONFIG.SYS. Using a text editor, edit the CONFIG.SYS and place REM before each card service line.

24. I get the error message "No CIS detected" when I boot.
    
    The enabler that the CDRW is using will not work with your computer. You will need to install the DOS Card Services for you computer. Please contact your computer manufacturer to obtain copy of this program if you do not have them already.

25. I have SHINING detected in the socket not STANDARD IDE/ESDI HARD DISK CONTROLLER.

    Windows did not detect the proper driver. Go to the device manager and open the hard disk controllers category. Double click on SHINING and select the drivers tab. Choose UPDATE/CHANGE DRIVER. Let Windows search. If it is unable to find it manually find it. The driver is the STANDARD IDE/ESDI HARD DISK CONTROLLER. Once it reports that it is selected, choose OK or Close until back to the main device manager screen.

26. I'm trying to power the CDRW off the socket but it won't work.

    This model will not power off of the socket. Please attach the power cable to the CDRW.

27. PC-Card does not auto-detect.

    Make sure that the card is facing the correct direction (using with the blue Addonics label UP). Insert the card into the socket. Make sure it is securely placed the entire way into the socket. Try all sockets. Make sure that the sockets are properly loaded. In DOS it will report no PCCARD found. In Windows 9x go to the control panel then double click on PCCARD to see what is in the computer's sockets. If it is unable to detect, the socket will read SOCKET 1 or SOCKET 2.
    In Window NT go to the control panel then double click on PCCARD to see what is in the computer's sockets. If it is unable to read it won't reports anything there in the socket.

28. The CDRW is installed in WIN 9x but there isn't any driver letter for the CDRW.

    Please follow the steps below:

    1. Make sure that the STANDARD IDE/ESDI is seen in the PCCARD properties

    2. Make sure that the DOS drivers are not install in the AUTOEXEC.BAT and CONFIG.SYS.

    3. Go to the device manager. Make sure that there are no yellow or red flags. If there are, please resolve the conflicts/errors.

    4. Go to hard disk controllers and double click on STANDARD IDE/ESDI HARD DISK CONTROLLERS. Go to the RESOURCES tab and click on it. Make sure that the Interrupt Request is set to 9, 10, or 11. ( To change the IRQ, take the check out of USE AUTOMATIC SETTINGS and double click on Interrupt Request. A box will appear to set the IRQ )

29. I have a conflict on the driver, how do I get rid of it.

    First, go to the device manager and double click on COMPUTER at the top of the list. Take note of the IRQs in the list that are missing. You will need an IRQ from 9-11 for the CDRW to work. If none are free, you will need to move what is listed there to make room. Once you have a place for the CDRW, go to the hard disk controllers in the device manager. Double click on STANDARD IDE/ESDI HARD DISK CONTROLLERS. Go to the RESOURCES tab and click on it. Make sure that the Interrupt Request is set to the free IRQ. ( To change the IRQ, take the check out of USE AUTOMATIC SETTINGS and double click on Interrupt Request. A box will appear to set the IRQ ).

30. When I install the CDRW in NT 4.0, I get 'STATPNT failed to start' in the event viewer.

    Please refer to NT 4.0 Troubleshooting.

31. When I install the CDRW in NT 4.0, I get 'statpnt has an overlapping I/O region with SCSI_PORT#.

    The drive is conflicting with the port that it is attached. You can try to eliminate the error message by going to START\RUN\SYSEDIT. Go to H_KEY LOCAL MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES\PCMCIA. With PCMCIA highlighted, go to the right side and double click on INTERRUPT MASK. A value box will appear with the current value. Change it to read 5A81. If that does not get rid of the message and the drive still works, there is no other way to eliminate the message. If the CDRW is not functioning, please refer to NT 4.0 Troubleshooting.

32. STATPNT is started but I don't get a drive letter.

    Go to the disk administrator and assign the drive letter (under Tools). If you are unable to, go to the control panel and double click on devices. Go down to STATPNT and set it to SYSTEM. If it starts again and does not appear, go to disk administrator and assign the drive letter (under Tools). If you are still unable to assign the drive letter, please refer to the NT 4.0 Troubleshooting.

33. I'm using my CDRW through the USB port and the drive letter is not loading but drivers are Installed.

    Make sure that the cabling is secure. The CDRW will need AC/DC power. Set the switch on the rear of the drive to AC/DC and attach the power adapter. The power adapter and switch need to be set properly on the before attaching it to the computer. Lastly, make sure that you are using the latest drivers from www.addonics.com/techsupport/drivers.asp

34. I need to install my operating system with my CDRW but only have the USB Cable.

    The CDRW can't load in DOS with the USB connection. DOS does not support USB. You will need to use the PCMCIA cable (part # APCMCIA ) for the CDRW to install the operating system.

35. Will my USB CDRW work in NT 4.0 , DOS, Windows 3.1 and Windows95 or Windows CE?

    USB is not a supported technology in DOS, Windows 3.1, or NT 4.0. Windows95 did not originally support USB. The patch does allow USB support in 95 but is not stable enough to run the CD-ROM. At the present time, there aren't any Windows CE drivers for USB.

36. I'm trying to play VCD's off of your CDRW

    You will need a separate decoding program to run the VCD discs.

37. I'm trying to load mount the CDRW in LINUX.

    Make sure that the computer has PCMCIA support installed. When you insert the driver it will report what it detects. To mount the drive type in MOUNT /DEV/HD? /MNT/CDROM. '?' is the location of the drive when it's detected on the IDE Bus. The command above will mount the drive to the /MNT/CDROM directory.

38. How do I use the CDRW to install LINUX.

    Load the CDRW using DOS (either a bootdisk or on the hard drive). Once the CDRW loads in DOS, copy the LINUX install CD to the hard drive. Follow the instructions on how to install LINUX using the install CD.

39. I keep getting errors when creating a CD.
    
    Make sure that you have the latest update from Adaptec. Check to see that there aren't any other programs running at the same time Inspect both CDs to see if there are any marks or smudges on them. Please read the details provided in the Adaptec Software. If you are using USB to connect your CDRW, please make sure to update your driver for the CDRW.

40. I can create a disc but no CD-ROM drives can read it.
    
    Make sure that your are closing the session or disc when storing data, if you wish to use the disc. If the session is not closed, no computer will recognize the CD.

41. It takes a long time for my CD-ROM to recognize my multi-session CDR.

    Please note that certain CDs may give you different result when creating multi-session CDs. The more sessions on the disc, the harder it is for CD-ROMs to read the disc.

42. Do I need to format my CDR before I use it?

    No, you only need to format a CDRW disc. If you format a CDR you will render the CDR unusable.

43. How do I combine DATA and AUDIO tracks to the same CD?

    Use the Easy CD Creator and select the DATA tab. Drag and drop the desire data to the lower section. Then click on the AUDIO tab. Select the tracks that you desire. Drag and drop those to the lower section. Begin recording.

44. Do I have to use the Adaptec software to create my CDs?

    You can use any CDRW/CDR program to create your CDs. Please note that only the Adaptec Software that was shipped with the unit is supported.

45. I've lost my manual and would like to get a replacement.

    The manual is available for download at www.addonics.com.

46. If I misplace my External Power Adapter, can I replace it with a Universal Power Adapter?

    We don't recommend you to do so. The output of the Power Adapter is 5V and 1.6A. Many universal adapter only can go to 4.5V or 6V. 6V might burn the device. We suggest you to buy one from us. You can go visit www.Storageusa.com to purchase a new adapter.